Privacy Policy
Effective Date: June 30th, 2026
Company Name: Great Northern Plumbing Inc.
Website: https://www.greatnorthernplumbing.com
Great Northern Plumbing Inc. respects your privacy and is committed to protecting the personal information provided through this website and through business communications. This Privacy Policy explains how personal information is collected, used, disclosed, stored, and protected in connection with our mechanical contracting, fabrication, maintenance, estimating, recruitment, and related business activities.
This Privacy Policy is intended to support compliance with Alberta’s Personal Information Protection Act (PIPA) and, where applicable, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information collected
The company may collect personal information that is reasonably necessary for business and website purposes. Under Canadian privacy law, personal information includes information about an identifiable individual.
Information collected may include:
Name.
Company name.
Job title.
Email address.
Phone number.
Mailing or site address.
Project details or service request details.
Resume, employment history, certifications, and related application information for job applicants.
Any other information voluntarily submitted through forms, email, phone calls, or other communications.
The website may also collect limited technical information such as IP address, browser type, device type, pages visited, and website usage data through analytics tools or cookies, where used.
2. How information is collected
Personal information may be collected when:
A visitor completes a contact form.
A customer submits a quote request or service request.
A person applies for employment.
A person contacts the company by phone, email, or other digital communication.
A visitor uses or interacts with the website.
Documents, drawings, specifications, or project information are provided as part of an inquiry or business relationship.
Information is generally collected directly from the individual, unless otherwise permitted or required by law. Consent-based collection is a core feature of Alberta’s PIPA.
3. Purposes for collection and use
Personal information may be used for the following purposes:
Responding to inquiries.
Preparing estimates, proposals, or service responses.
Providing mechanical contracting, plumbing, fabrication, maintenance, and related services.
Communicating with customers, contractors, consultants, suppliers, and applicants.
Evaluating employment applications.
Managing projects, scheduling, and service delivery.
Improving website functionality, security, and performance.
Meeting legal, regulatory, insurance, safety, and contractual requirements.
Maintaining business records and internal administration.
The company limits collection and use of personal information to purposes that are reasonable and identified to the individual, which reflects Canadian privacy-law principles.
4. Consent
By providing personal information to the company, the individual consents to the collection, use, and disclosure of that information for the purposes described in this Privacy Policy or otherwise identified at the time of collection, subject to legal and contractual restrictions. Meaningful consent is a key requirement under Canadian private-sector privacy law.
Consent may be express or implied, depending on the nature of the information and the context in which it is provided. An individual may withdraw consent, subject to legal, contractual, or operational limitations and reasonable notice.
5. Disclosure of information
The company does not sell personal information. Personal information may be disclosed only as reasonably necessary for business purposes or as required or permitted by law.
Information may be disclosed to:
Employees, managers, or authorized representatives who require the information to perform their duties.
Service providers or contractors who support website hosting, IT systems, recruiting, analytics, communications, or other business operations.
Customers, project partners, consultants, insurers, legal advisors, or regulators where necessary for project delivery, compliance, or dispute resolution.
Government authorities or other parties where disclosure is required or authorized by law.
Where third-party service providers process information on behalf of the company, reasonable steps should be taken to ensure the information is protected. Accountability and safeguards are required under Canadian privacy law.
6. Website analytics, cookies, and electronic communications
The website may use cookies, analytics tools, and similar technologies to understand website traffic, improve functionality, and enhance user experience. Openness about privacy practices is one of the fair information principles under PIPEDA.
If the company sends commercial electronic messages such as newsletters or marketing emails, those communications should comply with applicable anti-spam requirements, including consent and unsubscribe requirements where applicable. Canada’s anti-spam legislation applies to commercial electronic messages.
7. Retention
Personal information is retained only as long as reasonably necessary to fulfill the identified purposes, to maintain business and legal records, and to meet legal, contractual, insurance, tax, safety, and dispute-resolution requirements. Limiting retention is one of the privacy principles under PIPEDA.
When personal information is no longer required, it should be securely deleted, destroyed, or anonymized, as appropriate.
8. Safeguards
The company uses reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. Alberta guidance states that organizations must take reasonable measures to protect the personal information they hold.
These safeguards may include restricted access, password protection, secure systems, staff confidentiality expectations, controlled document handling, and appropriate service provider arrangements.
9. Accuracy
The company makes reasonable efforts to ensure personal information is accurate and up to date as necessary for the purposes for which it is used. Accuracy is one of the fair information principles under PIPEDA.
Individuals should notify the company if their contact details or other information changes.
10. Access and correction requests
Subject to legal exceptions, an individual may request access to personal information held about them and may request corrections if the information is inaccurate or incomplete. Alberta’s PIPA provides access rights to an individual’s own personal information.
Requests for access or correction should be submitted in writing to the company’s Privacy Officer using the contact information below.
11. Privacy Officer and complaints
Organizations subject to Canadian private-sector privacy law are expected to have accountability for personal information practices, including a responsible person or function.
Great Northern Plumbing Inc.
6939 Farrell Road SE
Calgary, Alberta T2H 0T3
Phone: (403) 777-0813
Email: Contact@GreatNorthernPlumbing.com
Website: https://www.greatnorthernplumbing.com
Questions, concerns, or complaints about how personal information is handled should first be directed to the company’s Privacy Officer. Alberta guidance states that concerns should first be raised with the private organization, and unresolved concerns may then be taken to the Office of the Information and Privacy Commissioner of Alberta.
12. Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements, company practices, website features, or service offerings. Openness about policies and practices is part of Canadian privacy-law expectations.
The current version will be posted on this website with the updated effective date.